We've compiled answers to the most common questions about safaris in Uganda. If you can't find what you're looking for, please contact us directly.
Booking a safari with us is easy. You can:
After receiving your inquiry, our safari experts will contact you within 24 hours to discuss your preferences and provide a customized itinerary and quote.
We accept the following payment methods:
All payments are processed in US Dollars (USD). Any bank charges or currency conversion fees are the responsibility of the client.
Our standard cancellation policy is as follows:
We strongly recommend purchasing comprehensive travel insurance that includes cancellation coverage. For full details, please refer to our Terms & Conditions.
No, we require a 30% non-refundable deposit to secure your booking. The remaining balance is due 60 days before your safari start date. For bookings made within 60 days of departure, full payment is required at the time of booking.
Uganda can be visited year-round, but the best times for wildlife viewing are during the dry seasons:
These periods offer better road conditions and wildlife is easier to spot as animals gather around water sources. For gorilla trekking, while possible year-round, the dry seasons provide better hiking conditions.
The wet seasons (March to May and October to November) offer lush landscapes, fewer tourists, and lower rates, but some roads may be challenging and trekking can be more difficult.
We recommend at least 7-10 days for a comprehensive Uganda safari experience. This allows you to:
For those with limited time, we offer shorter 3-5 day safaris focusing on specific experiences. For wildlife enthusiasts wanting to explore more thoroughly, 14+ day itineraries are available.
Uganda offers incredible wildlife diversity including:
Wildlife sightings depend on the parks visited, season, and luck. Our guides are experts at tracking and spotting animals to maximize your chances of amazing encounters.
Gorilla trekking can be moderately to very physically demanding, depending on where the gorilla families are located on the day of your trek. Treks can last anywhere from 1 to 6+ hours through dense forest, steep terrain, and varying altitudes (1,400-2,500m).
You should be in reasonably good physical condition and prepared for:
For those with limited mobility, porters are available to help carry your daypack and assist you during challenging sections. In Bwindi, there are also gorilla families that tend to stay in more accessible areas, which we can request (though this cannot be guaranteed).
Most visitors to Uganda require a visa. You have two options:
Visa requirements can change, so we recommend checking the latest information on the official immigration website or with your nearest Ugandan embassy/consulate before travel.
Yellow fever vaccination is mandatory for entry into Uganda, and you'll need to show your International Certificate of Vaccination (yellow card) upon arrival.
Other recommended vaccinations include:
Malaria prophylaxis is also strongly recommended as Uganda is a high-risk area for malaria.
We recommend consulting with a travel health specialist or visiting a travel clinic at least 8 weeks before your trip for personalized advice.
Essential items for your Uganda safari include:
A detailed packing list will be provided with your booking confirmation.
Uganda is generally safe for tourists, especially in the main safari areas and national parks. The Ugandan people are known for their warmth and hospitality.
As with travel to any destination, standard precautions should be taken:
Our guides are experienced professionals who prioritize your safety and security throughout your safari. We also monitor local conditions continuously and will adjust itineraries if necessary for safety reasons.
We offer a range of accommodation options to suit different preferences and budgets:
All accommodations we use are carefully selected based on location, quality, service standards, and sustainability practices.
Most accommodations have electricity, though some remote lodges and camps operate on generators with limited hours (typically morning and evening). Many properties use solar power.
Wi-Fi availability varies:
We recommend informing friends and family that you may be unreachable at times during your safari, especially in remote areas like Bwindi Impenetrable Forest.
Yes, most of our safari packages include full board accommodation (breakfast, lunch, and dinner). Some urban hotels at the beginning or end of your safari may be booked on a bed and breakfast basis.
Our safari packages typically include:
Alcoholic beverages, soft drinks, and specialty coffees are usually not included unless specified (some luxury lodges offer all-inclusive packages).
We can accommodate dietary requirements (vegetarian, vegan, gluten-free, etc.) with advance notice.
Many accommodations in Uganda are family-friendly, though policies vary by property. Some considerations:
When planning a family safari, please let us know the ages of all children so we can recommend suitable accommodations and activities.
We're here to help! Contact our safari experts for personalized assistance.