After submitting your booking request, our safari experts will review your preferences and contact you within 24 hours to discuss your itinerary and provide a detailed quote. No payment is required at this stage.
No, your booking is not confirmed until you receive a confirmation email after discussing your itinerary with our safari experts and making the required deposit payment.
We accept credit/debit cards (Visa, MasterCard, American Express), bank transfers, and PayPal. All payments are processed securely.
Our standard cancellation policy allows for a full refund (minus processing fees) for cancellations made 60 days or more before the safari start date. Cancellations made 30-59 days before receive a 50% refund, and less than 30 days receive no refund. We recommend purchasing travel insurance for additional protection.
Absolutely! We specialize in creating customized safari experiences. After receiving your booking request, our safari experts will work with you to tailor the itinerary to your preferences, interests, and budget.
We recommend packing lightweight, neutral-colored clothing, a good pair of walking shoes, sun protection (hat, sunglasses, sunscreen), insect repellent, and a camera with extra batteries. A detailed packing list will be provided with your booking confirmation.